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  •  Customization and Orders:

At UN-Stone, we specialize in custom granite monuments, headstones, and sculptures. Each order is customized according to the customer's specifications. We work closely with our clients to confirm details and designs before production.

  • Product Quality and Satisfaction:

We prioritize customer satisfaction and quality assurance. Before production begins, we confirm all details with customers to ensure accuracy. If there are any discrepancies between the product and the approved design, we offer exchanges or returns. Additionally, we support replacements or returns if there are quality issues with the product.

  • Changes and Cancellations:

Once production is confirmed and underway, changes to the order details or cancellations are unacceptable. This is due to the highly customized nature of our stone products, especially once engraving has begun.

  • Shipping and Delivery:

We offer shipping across the United States and Canada. Shipping costs and delivery times vary based on the size, weight, and destination of the order. Once an order is shipped, customers will receive tracking information to monitor the delivery status.

  • Returns and Exchanges:

Please understand that each order is unique and customized. Returns or exchanges may be accepted in the event of discrepancies between the product and the approved design or quality issues. Customers must notify us promptly upon receiving the order (within 24 hours of delivery) to discuss options for returns or exchanges.

  • Communication and Support:

We value open communication with our customers. Our team is available to answer any questions or concerns regarding orders, customization, shipping, or other inquiries. Please feel free to reach out to us via our website's contact form, email, or phone.

  • Customer Responsibility:

Customers are responsible for providing accurate and detailed specifications for custom orders. We encourage customers to review all design proofs and confirmations carefully before production begins to avoid potential discrepancies.

  • Refunds:

Refunds are processed according to our return policy. We will initiate the refund process once a returned item is received and inspected. Refund timelines may vary depending on the payment method and banking processes.

  • Wholesale Inquiries:

UN-Stone welcomes inquiries from wholesalers interested in partnering with us. If you are interested in wholesale purchases of our custom granite monuments, headstones, or sculptures, please contact us directly through our website, email, or phone.

  • Product Selection and Customization:

As a wholesaler, you can select from our range of custom granite products or discuss specific customization options tailored to your market or customer base. We offer a variety of designs and can accommodate bulk orders.

  • Pricing and Discounts:

Wholesale pricing and discounts are available for bulk orders. Please contact us to discuss pricing options based on order quantities and product selections.

  • Quality Assurance:

UN-Stone is committed to delivering high-quality products to our wholesale partners. Each item is crafted with attention to detail and undergoes quality checks to meet industry standards.

  • Order Processing and Lead Times:

Lead times for wholesale orders may vary based on order quantities and customization requirements. We work efficiently to process and fulfill wholesale orders in a timely manner.

  • Shipping and Logistics:

We offer shipping services for wholesale orders. Shipping costs and delivery timelines will be discussed and arranged based on the destination and size of the order.

  • Communication and Support:

Our team is dedicated to providing excellent customer service and support to our wholesale partners. We are available to address any inquiries, provide product information, and assist with order coordination.

  • Terms and Conditions:

Wholesale transactions are subject to specific terms and conditions, including minimum order quantities, payment terms, and return policies. Please contact us for detailed information regarding wholesale agreements.

  • Partnership Opportunities:

UN-Stone values long-term partnerships with wholesalers. We are open to discussing collaborative opportunities and customized solutions to meet the needs of your business or market.

  • How to Get Started:

To inquire about becoming a wholesale partner with UN-Stone, please reach out to us through our website's contact form, email us at, or call us at 614-969-9999. We look forward to exploring partnership opportunities with you!


Payment Methods
  • Credit / Debit Cards


  • Checks

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